Platters come ready to serve and we like to arrive 30 minutes before you event commences.
We understand sometimes things happen outside of your control and you need to cancel your event. Due to the bespoke nature of our products a cancellation fee (50% of the total order) will apply if you cancel your order within 3 days of your event date. Any cancellations within 48 hours of your event will not be refunded.
We take an additional (refundable) deposit per platter before the order date to cover the following: incidental items including damages or failure to return platters, dip bowls, linen napkins, decorative props and stands.
All items must be returned to Neutral Bay or Clovelly within 7 days of your event. If you would like items picked up a fee of $50 applies. A non refundable late fee of $5 per day will be charged is platter boards, baskets, dip bowls, linen napkins, decorative props and stands are not returned within 7 days.
Sometimes we can’t get an exact product so we reserve the right to substitute products and items when ingredients may not be available. We promise that all substitutions will be of similar quality and value.
All products may contain traces of nuts.